MISSION

Responsible for the implementation of the fraud risk framework, by ensuring the effectiveness of fraud risk identification and assessment, prevention systems and processes, as well as to conduct and monitor fraud and forensics investigations, in line with the policies, procedures and standards set for Group Internal Audit, Fraud and forensics services.

OPERATIONAL DELIVERY

• Participate in the formulation of the fraud prevention strategy in line with overarching divisional goals for area within Internal Audit and Forensic Services, and ensure implementation;
• Develop and drive appropriate fraud detection and prevention operational frameworks, aligned to overall Fraud Risk strategy, ensuring that the systems and processes in place are effective and drive reduction and mitigation of fraud risk and enables the employees and business to denounce any irregular activities;
• Manage and drive the continuous testing on the design and effectiveness of these key internal controls, systems and processes for fraud detection and prevention, addressing control weaknesses, and making recommendations regarding industry best practice controls, systems and processes, and continued control improvement;
• Ensure that the whistle-blower function as an enabler to fraud detection and prevention operates effectively, and that training on the channel is be included in the training programmes developed;
• Monitor sources of fraud reporting (Hotline, audits, others…) and maintain Fraud Risk & Incident Registers;
• Work with internal stakeholders and the broader Internal Audit team in the execution of fraud investigation plans and roadmaps, in line with the plan;
• Manage fraud investigations, as allocated by Senior Manager, in accordance with set standards, policies and procedures;
• Prioritize high fraud risk assessment and investigation, in order to establish a good understanding of the fraud incidents and root causes and use this information to provide meaningful reporting to management;
• Conduct investigations and forensic procedures, in collaboration with third parties where applicable, on high priority fraud incidents to ensure that those incidents are dully and thorough analysed in a timely manner;
• Compile all relevant documentation detailing fraud investigation and findings, ensuring that the report adequately describes the root causes, impact and possible risk mitigations;
• Use statistical data and other means of analysis for forensic audit investigations to support line analysis activities, providing meaningful information that will assist in preventing future incidents;
• Monitor the adherence to the defined fraud investigation and forensic framework, and make the appropriate escalations if necessary;
• Ensure fraud investigations are aligned to policies, procedures and standards to mitigate identified fraud risk;
• Interact with Audit Managers, General Managers, Consultants, and when necessary, with Executive Management to obtain and/or communicate relevant information to achieve the objectives of the Fraud & Forensics function;
• Produce high level report on fraud detection and prevention systems, trends, new challenges, new exposures, with recommendations and guidance to management, based on internal expertise and best practices for the enhancement of the framework in place;
• Provide meaningful recommendations to Senior Manager on the integration of current fraud investigation best practices with processes and systems in use, in order to ensure a solid and robust audit framework;
• Assist with the development of methods, processes and systems in order to enhance effectiveness of fraud investigation policies, procedures and standards.

 EDUCATION/ BUSINESS DEGREE

• Min BAC+4 in Law, Business Risk, Audit, Information Systems or equivalent
• Good command of English

WORK EXPERIENCE

• Min 5 years’ experience in forensic, fraud investigation or audit area
• Experience in Telecoms industry
• Experience working in a medium organization

 KNOWLEDGE

• Thorough understanding of best practice investigation procedures, techniques and methodologies
• Thorough knowledge of the legal parameters and ramifications of forensic investigations, including the chain of evidence and the criminal and civil prosecution process
• Investigation techniques and related technology
• Understanding the regulated environment
• MTN CI policies and procedures
• Understanding of the OpCo technology and business contexts and the risks associated with these
• Good knowledge of current/emerging technology including the Internet, and electronic commerce
• Thorough understanding of business processes and financial matters
• Risk Management
• Project Management
• Stakeholder management

 SKILLS

• Plan, develop and manage fraud and forensics detection, prevention and investigation projects
• Strong investigations skills – preferably in the context of Technology
• Good Interpersonal skills, ability to listen and observe
• Good written and verbal communication skills
• Analytical skills
• Negotiation skills
• Strong numeric ability
• Conflict handling and resolution skills
• Perfect use of Excel, Power Point, Word
• Knowledge of investigation tools

 BEHAVIORAL QUALITIES

• Honesty and integrity
• Confident
• Flexibility, Proactivity, Courtesy
• Self-control, Diplomacy, Sense of Listening
• Risk oriented
• Problem Solver
• Working under pressure
• Rigor, Autonomy
• Operationally Astute
• Leadership
• Strategist
• Problem solving
• Encourages continuous improvement and innovation
• Promotes a cooperative working environment and team development
• Organizational Agility, Operational Knowledge

• Result oriented, service and internal / external customer satisfaction

VALUES AND VITAL BEHAVIOUR

• We at MTN CI are a purpose and value-led organization.
• At MTN CI, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
• Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
• As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
• Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
• We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application !
• Lives MTN Values: Lead with care, Can-Do with Integrity, Collaborate with Agility, Serve with Respect, Act with Inclusion

Demonstrates vital behaviors of MTN: Active Collaboration, Total Responsibility, Courage, Get-it-done.

Pour postuler, veuillez envoyer votre CV à l’adresse suivante : Irecruitments2.CI@mtn.com, au plus tard le 10 août 2026.