MISSION

Ensure implementation of Talent and Learning strategies and processes across the company, in order to support the achievement of company’s objectives to be a high performing organization and an employer of choice.

OPERATIONAL DELIVERY

• Talent Management
• Ensure identification of critical talent and implement relevant initiatives to develop and retain them, in alignment with Group guidelines, EVP and local environment specificities:
• Organize and drive talent identification sessions
• Ensure relevance of nominees
• Collect and challenge identified learning needs
• Ensure formalization of PDPs / retention actions for each talent identified
• Monitor the implementation of agreed actions, report and recommend improvements/corrections where needed
• Ensure effective definition and update of succession plans, as well as identification of successors’ development actions and their effective implementation
• Ensure successors identification of HODs and other positions as required, within divisions
• Organize and support facilitation of Talent Board meeting
• Provide necessary information to Talent Board members so that appropriate decisions are made in line with ethics, policy and procedure
• Ensure validation of the succession plans
• Ensure update of successors profiles and relevant development / retention actions
• Monitor implementation of agreed actions, report and recommend specific actions/ improvements / corrections as necessary
• Ensure adequate communication with all relevant stakeholders to keep them engaged in the process
• Ensure implementation of other Group driven actions related to Talent, in collaboration with other HR functions and Management teams of all Divisions

Learning and development

• Identify learning priorities based on strategic objectives of the organization and push them to the various divisions
• Ensure collection of learning needs form each division and check their alignment with business strategic priorities
• Communicate appropriately to support the definition of personal development plans for each staff and collect needs requiring Leaning unit intervention
• Ensure validation of learning plan by the relevant stakeholders
• Identify appropriate learning solutions and delivery modes to address the needs (on-the job, elearning, classroom, etc)
• Recommend, implement and promote initiatives / Tools supporting staff development
• Ensure execution of learning actions as defined for general staff and talent pool:

o           Timely triggering of procurement process where appropriate

o            Follow-up of the process and escalate as necessary to avoid delays

o            Organization of sessions /learning actions

o            Monitoring of execution and reporting

• Ensure implementation of Group driven actions and compliance with Group requirements in terms of learning and development
• Monitor impact of learning activity on staff’s performance and engagemen
• Ensure compliance with regulatory requirements related to training:

o            Timely and appropriate use and reporting of ARTCI learning budget,

o            Timely and relevant use and reporting of FDFP budget

• Suggest and implement local initiatives to support the development and retention of staff and specifically critical talent
• Keep abreast of evolutions in Talent and L&D practices and recommend improvements to current processes

EDUCATION/ BUSINESS DEGREE

• Minimum of 4-year degree in Human Resources or any relevant discipline (Learning/education, Psychology, Social Sciences, Communication…)
• Good command in English

WORK EXPERIENCE

• Minimum of 4 years’ experience in a Human Resources Department, with experience in supervising/managing others work
• Experience in a multinational company, (Telecom industry advantageous)
• Experience in handling Learning and/or Talent related matters

KNOWLEDGE

• Telecoms industry acumen
• Good understanding of MTN business strategy
• Labor Market knowledge
• Local Labor laws
• Workforce planning & analytics
• Leadership principles management
• Talent practices and strategies
• Knowledge of competency frameworks
• Organization learning innovation practices
• Learning and Development principles, policies, and procedures
• Learning technology and infrastructure management
• Sourcing process
• Financial literacy
• Business acumen
• Change Management principles
• Business process design and reengineering

SKILLS

• Critical skills identification
• Leadership and succession planning
• Talent initiatives/program design and rollout
• Learning program development and delivery
• Learning program design and rollout
• Learning delivery and execution
• Career counseling
• Data Analysis and insight generation
• Partner with multiple stakeholders
• Vendor management
• Project Management
• Change & Conflict management
• Excellent verbal, and written communication skills, editing, listening, and presentation skills with an ability to clearly communicate and influence complex concepts in a compelling, concise, and creative way to internal stakeholders.
• Fluency with online development tools and multimedia platforms coupled with the ability to quickly self-teach new technology/software
• Proficient use of MS Office (especially Excel, PowerPoint…) and related tools/systems

BEHAVIORAL QUALITIES

• Problem Solver
• Conceptual Thinker
• Improvement Driver
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Critical thinking
• Organizational agility
• Sense of initiative and Organization
• Autonomous
• Rigor
• Responsiveness
• Proactive
• Pragmatism
• Perseverance
• Strong conviction
• Sense of Negotiation
• Diplomacy

• Charisma / leadership

VALUES AND VITAL BEHAVIOUR

• We at MTN CI are a purpose and value-led organization.
• At MTN CI, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
• Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
• As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
• Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
• We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application !
• Lives MTN Values: Lead with care, Can-Do with Integrity, Collaborate with Agility, Serve with Respect, Act with Inclusion
• Demonstrates vital behaviors of MTN: Active Collaboration, Total Responsibility, Courage, Get-it-done.